Terms and Conditions
Making a Reservation
You must be 18 years or over to book accommodation at Silver Birch Cottage.
To make your booking please contact us on firstname.lastname@example.org or call the number on our contact page. An email will be sent confirming your dates and a payment request. This does not form a contract between us, a contract shall only arise when your deposit is received, and your booking is confirmed in writing via a letter of confirmation sent to you by post, email or text message.
A deposit of 30% is payable via bank transfer at the time of booking. Booking deposits are non-refundable in the event of cancellation by you, unless cancellation is confirmed more than 8 weeks before your stay start date. It is strongly recommended that you are protected by holiday / travel insurance.
The balance payment is to be paid 8 weeks prior to your arrival date. Balance payments are non-refundable in the event of cancellation by you, unless cancellation is confirmed more than 8 weeks before your stay start date.
Bookings made within 8 weeks of arrival date are payable in full at time of booking.
The Cottage will be ready for you by 3:00pm on the day of arrival and must be vacated by 10:30am on your day of departure, unless previously agreed otherwise.
You will be notified in your booking confirmation of access arrangements and travel directions.
You agree to keep the Cottage clean and tidy and leave it in a similar condition of cleanliness to that when you arrived. Any damages must be reported to us before your departure.
If the Cottage is left in an excessively dirty or inappropriate manner, we reserve the right to invoice for the additional cleaning surcharge.
The numbers in your party must never exceed the agreed number at the time of booking.
If you are bringing a dog/dogs we must be informed at the time of your booking. A charge of £20 for the first dog and £10 for a second dog will be made. Dogs must be well behaved, are not allowed upstairs and must not go on the furniture. Failing to adhere to these conditions will incur additional costs to cover extra cleaning.
Adverse Travel Conditions
Where there are travel disruptions due to bad weather or any form of industrial action, Silver Birch Cottage cannot be held responsible for non-arrival or late arrival at the cottage.
It is your responsibility to inform us, at the time of making your booking, of any special requirements that you or anyone in your party may have. Please note; Silver Birch Cottage is NOT wheelchair friendly, people with poor mobility may find difficulty. Please ask us about any of the Cottages features at the time of making your booking to ensure suitability.
You will be required to pay for any item that incurs damage or is removed or lost.
You and all members of your party are responsible for your own safety.
If you unfortunately need to cancel you’re booking for any reason, Silver Birch Cottage must be informed immediately, and cancellation confirmed in writing/email within 5 days.
We strongly advise that you take out holiday/travel insurance to cover the following costs:
1: Cancellation more than 8 weeks before intended arrival date your deposit/balance will be refunded.
2: Cancellation less than 8 weeks before intended arrival date you will be liable to pay the full cost of your stay. (i.e. deposit and full balance)
If you have paid a deposit and full balance payment for your booking and you need to cancel within 8 weeks of your stay, a refunded is unlikely. However, if you make another booking at Silver Birch Cottage within a year of this cancellation, we will refund you half of the balance payment value of your cancelled booking! We will also reimburse you half of the balance payment if we are able to re-let the cottage for your cancelled dates.
The above offer can only be exercised for the first cancellation. (i.e. this offer is not available if cancelling a previously cancelled booking!)
Changes to Terms and Conditions
Silver Birch Cottage reserves the right to change or amend their terms and conditions at any time.
Note: T & C’s for Covid-19 will take precedence over standard T & C’s for the foreseeable future! Please click to see Silver Birch Cottage and Coronavirus
Note: We reserve the right to terminate your stay at any time if we feel the Cottage or its belongings are being mis-treated!
come and enjoy llandovery now
We Have Vacancy!
Stay in this newly renovated cottage with easy access to both the quaint town and impressive open countryside.